Our services include: Computer repairs; Virus removal; Computer sales; Computer accessories and software; Data back-up solutions; Networking design and administration; Home and business digital security; Website design, development and hosting ... and many others. We provide a free pick-up and delivery service thus relieving customers of the headache of unhooking and re-installing their computers and bringing them in for repair. We also have loan equipment while yours is in for repair or servicing.
The company already has several Strategic Partnerships in place enabling a broad range of services. Staff, and ultimately business premises, are on the radar.
So what's his point of difference?
"I guess we all say we aim to offer excellent customer service. But price would be one. Having a tech base at home means lower overheads so that's something the customer benefits from. Having an IT degree might be another, though there are a lot of talented techies out there."
A free pick-up and delivery service is an appealing point of difference for many customers, especially those who have transport issues or are not confident about unhooking and hooking back up a labyrinth of cables.
"Ultimately it comes down to who people trust, who gets the job done with minimal fuss, on time and at a competitive price. Customers will make their own minds up about that - we just have to concentrate on doing our best in everything we do. Hopefully word of mouth will take care of the rest."