Simon Waters Computer Solutions Limited
Our services include: Computer repairs; Virus removal; Computer sales; Computer accessories and software; Data back-up solutions; Networking design and administration; Home and business digital security; Website design, development and hosting ... and many others. We provide a free pick-up and delivery service thus relieving customers of the headache of unhooking and re-installing their computers and bringing them in for repair. We also have loan equipment while yours is in for repair or servicing.
About Simon Waters Computer Solutions Limited
Simon Waters Computers Solutions Limited is a small IT solutions business based in Wanganui, New Zealand, and launched in May 2013. It is presently a one-man operation, supported by a team of strategic partnerships and sub-contractors.
The principal of the business is Simon Waters, who discovered finding work during a recession and at the tender age of 48 was not going to be as easy as hoped. Simon went back to school completing a Bachelor of Information and Communications Technology (Applied) degree from the Universal College of Learning in 2012 after a highly successful yet ultimately redundant 20-something career in newspaper journalism. He had always been passionate about computing and decided to seize the opportunity of redundancy to effect a career change, working in the exciting and ever-changing world of IT.
The company already has several Strategic Partnerships in place enabling a broad range of services. Staff, and ultimately business premises, are on the radar.
So what's his point of difference?
"I guess we all say we aim to offer excellent customer service. But price would be one. Having a tech base at home means lower overheads so that's something the customer benefits from. Having an IT degree might be another, though there are a lot of talented techies out there."
A free pick-up and delivery service is an appealing point of difference for many customers, especially those who have transport issues or are not confident about unhooking and hooking back up a labyrinth of cables.
"Ultimately it comes down to who people trust, who gets the job done with minimal fuss, on time and at a competitive price. Customers will make their own minds up about that - we just have to concentrate on doing our best in everything we do. Hopefully word of mouth will take care of the rest."